Legal Information

m8bet Privacy Policy

Protecting your personal data is our highest priority. This Privacy Policy clearly explains what data m8bet collects, why it collects it, and how it keeps it secure.

Last Updated: January 2026
Summary
Data secured with SSL 256-bit encryption
Your data is never sold to third parties
You have the right to access and delete your personal data
Compliant with international data protection standards
You can opt out of marketing emails at any time.

Why is your data safe with m8bet?

The m8bet Privacy Policy is not just a formality — it actively protects you at every step.

Encrypted Storage

All your personal data is stored using industry-standard AES-256 encryption. SSL/TLS protocols are used during data transfer, providing complete protection against unauthorized access.

Limited Data Access

Only authorized m8bet staff can access your data, and solely for the purpose of providing services. No one else has access to your account information.

Not Sold to Third Parties

M8bet never sells your personal data to advertisers or third parties. Your information is used solely to improve the services offered on the platform.

Cookie Controls

Cookie use on our site is fully transparent. You can disable non-essential cookies at any time. Only necessary functional cookies are active by default.

Regular Security Audits

M8bet's data security measures are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed promptly.

User Controls

You can view, correct, or request deletion of your data at any time. This right is completely free and easy to exercise.

What data is collected and why?

M8bet is transparent about what data is used and for what purpose.

Data Type Reason for Collection Retention Period Status
Name & Address To complete account verification and the KYC process 5 years after account closure Mandatory
Mobile Number To send OTP verification codes and security notifications For as long as the account remains active Mandatory
Payment Information To process deposits and withdrawals 7 years as required by financial regulations Mandatory
Gaming History Responsible Gaming Monitoring & Dispute Resolution 2 years after account closure Automatic
Device & IP Information To prevent fraud and ensure security 90 days Automatic
Cookie Data To improve site functionality and user experience. Until session ends or manual deletion Optional
Support Contact Maintaining records of complaints and issue resolution 3 years after last contact Optional

This Privacy Policy sets out our commitment and responsibilities in protecting the data of m8bet platform users. By using the platform, you consent to this Policy.

1 Introduction

M8bet is a trusted online gaming platform built for players in Bangladesh. We believe your personal data is a valuable asset, and protecting it is our ethical responsibility. This Privacy Policy ("Policy") describes how m8bet collects, uses, stores, and protects your personal information.

This Privacy Policy applies whenever you use the m8bet website, create an account, play games, or contact our support team. It has been developed in line with international data protection standards.


2 What Data Do We Collect?

M8bet collects two types of data — what you provide directly, and what is collected automatically as you use the platform.

Directly Provided Information

  • At registration: full name, date of birth, mobile number, and password.
  • During KYC verification: photos of your national ID, passport, or other government-issued documents.
  • At payment: mobile banking number (bKash, Nagad, Rocket).
  • When contacting support: your messages and any attached files.

Automatically Collected Information

  • IP address and device type (mobile/desktop).
  • Browser type and operating system.
  • Time spent on site and pages visited.
  • Gaming session data and betting history.
  • Browsing behavior collected via cookies and similar tracking technologies.

We never store your full payment card number or bank account password.


3 Purpose of Data Use

M8bet uses your data only for defined purposes. It is never used for unrelated reasons:

  • Service Delivery: To manage your account, process payments, and deliver gaming services.
  • Identity Verification: To verify users are 18+ and to prevent fraud.
  • Security: To detect unauthorized access and suspicious activity.
  • Responsible Gaming: To monitor problematic gaming behaviour and provide support.
  • Support: To properly address your complaints and queries.
  • Legal obligations: To comply with lawful requests from regulatory authorities.
  • Service Improvement: To improve platform functionality and enhance the user experience.

4 Cookie Policy

M8bet uses three types of cookies. The purpose of each is explained transparently below:

Essential Cookies

These cookies are essential for the basic functionality of the site. They keep you logged in, ensure security, and enable payment processing. These cookies cannot be disabled.

Functional Cookies

These cookies remember your preferences, such as language selection or display settings. You can disable them, though some features may no longer be available.

Analytical Cookies

Used to understand site statistics — such as which pages receive the most visits and where users encounter issues. This is entirely optional.

You can delete or block cookies at any time through your browser settings. However, disabling certain essential cookies may affect how the site functions.


5 Who is your data shared with?

M8bet never sells your data. However, there are specific circumstances under which it may be shared:

  • Payment Processor: To process transactions through payment gateways such as bKash, Nagad, and Rocket.
  • Game Provider: Third-party game studios only receive the data necessary for the gaming session.
  • Law enforcement agencies: Data may be disclosed in response to a valid court order or a lawful request from a regulatory authority.
  • KYC Partner: Approved verification service providers for identity checks.

Every third party operates under a strict confidentiality agreement. They may only use data for the specified purpose and are not permitted to share it elsewhere.


6 Data Retention & Security

M8bet has implemented multiple technical and administrative measures to keep your data secure:

  • All data is transferred via SSL/TLS protocol.
  • Stored data is protected with AES-256 encryption.
  • Firewalls and intrusion detection systems are active to prevent unauthorised server access.
  • Regular security audits and vulnerability assessments are conducted.
  • Staff access to personal data is restricted to the minimum necessary.
  • Physical security measures are maintained at our data centers.

Data is securely deleted at the end of its retention period so it cannot be recovered by anyone.


7 Protection of Minors' Data

M8bet is strictly for individuals aged 18 and above. We never knowingly collect data from minors. If we become aware that a minor's data is in our system, it will be deleted immediately and the account will be closed.

If you become aware that a minor is using m8bet, please notify our support team.


8 International Data Transfers

M8bet primarily serves users in Bangladesh. In some cases, data may be transferred to servers in other countries for processing. When this occurs, we ensure that the destination country has adequate data protection laws in place and that all transfers are fully encrypted.


9 Your Rights

Under the m8bet Privacy Policy, you have the following rights:

  • Right to Know: You can find out what data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain circumstances, you may restrict how your data is processed.
  • Right to Portability: You can receive your data in a common format.
  • Right to object: You may opt out of marketing communications.

To exercise these rights, contact our support team: [email protected] — We will respond within 30 days.


10 Policy Changes & Contact

M8bet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. Registered users will be notified in advance of any significant changes. Continued use of the platform will be considered acceptance of the updated policy.

For any questions, please contact us: [email protected]

Thank you for reading this Privacy Policy. m8bet is always committed to keeping your data safe.

Your 6 Core Data Rights

The m8bet Privacy Policy gives you full control over your personal data.

Right to Know

You can find out what data we hold about you, why we hold it, and how it is used.

Right to Rectification

If your profile contains incorrect or outdated information, you can request a correction.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restriction

In certain circumstances, you may request that processing of your data be temporarily paused.

Right to Portability

You can receive your data in a standard digital format (JSON/CSV).

Right to Object

You may object to and opt out of marketing messages or profiling.

Enjoy a Safe & Transparent Gaming Experience

Done reading the Privacy Policy? Go ahead and register — your data is completely secure.

Data Is Never Sold
AES-256 Encryption
24/7 Support
Support in Bengali
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